What is your core technology? 

Call Stream AI leverages cutting-edge technology including:

• LLM & NLP: Foundation models delivering human-like conversational AI with emotional recognition capabilities
• RAG System: Retrieval-Augmented Generation technology that enables the AI to access, process, and utilize relevant information from the knowledge base in real-time
• Cascading LLM Process: A multi-tiered approach that routes queries through specialized language models based on complexity and context for optimal response generation
• Secured Data: Segmented and encrypted data infrastructure with TCPA, GDPR, and CASL compliance
• Proactive AI: Systems that can initiate engagement using deep learning for conversational marketing and sales
• Custom Knowledge Bases: Tailored information repositories that enable advanced problem-solving
• Call Stream Intelligence: Managed solutions that provide data-driven insights across 175 languages with code-switching capabilities

For a detailed technical overview of our technology stack and implementation methodology, download our White Paper.